Product / Referrals
Coming soonMake word of mouth easier to follow through.
Your best customers already tell neighbours about you. Referrals is being designed to give each introduction a clear trail: a code to share, a place to record it when someone gets in touch, and a way to check what happened next.
Coming soon. On the roadmap. Not available yet. This page describes how Referrals is being designed to work.
A referral, accounted for
From introduction to job
- 01ShareA customer gets a unique code
- 02RecordThe new inquiry mentions the code
- 03VerifyMatch it to a completed job
Concept preview · reward rules and customer lookup are still being designed.
What we're designing
- Codes people can share
- A record at the first inquiry
- A clear status check
The problem
The best leads can disappear into the day-to-day.
A customer passes along your number, the new homeowner calls weeks later, and nobody remembers who made the introduction. That makes a thoughtful thank-you—and a reliable picture of word of mouth—harder than it should be.
We're shaping this around real trade-business workflows.
Referrals
Codes people can share
What it's designed to do
How Referrals will help
Codes people can share
Give a customer a unique code they can pass to a neighbour or friend.
A record at the first inquiry
Connect the code to a new request so the referring customer doesn't get lost in a text thread.
A clear status check
Let your team verify whether a code was used and a job qualified before any thank-you is sent.
Rules you approve
Set eligibility, timing, and any reward with clear terms before inviting customers to refer.
How it works
Three simple steps
- 1
Step 1
Set the rules
Decide what counts as a referral and whether you want to offer a thank-you.
- 2
Step 2
Share a code
Give customers an easy-to-pass-along code or link after a real job.
- 3
Step 3
Check the outcome
Record the code on an inquiry, then verify the completed job against your rules.
Questions
Can customers check their referral code?
A private status check is part of the design, but we have not finalized what customers will see. It should confirm a code and its status without exposing another customer's job or contact details.
Do I have to offer a cash reward?
No. The reward, if any, and the qualifying rules would be your decision. We would confirm the terms before you launch a program.
Is this the same as asking for reviews?
No. Referrals track personal introductions to new customers. Review requests stay separate; rewards should never be offered in exchange for a Google review.
Is Referrals available now?
Not yet. This page describes the service we are designing. Ask us about your referral process and we'll shape the details before launch.
Interested in Referrals?
Tell us how your business works. We'll let you know when Referrals is ready, and you can start with a website in the meantime.