Product / Front Desk
Available nowEvery legitimate inquiry gets an answer.
You can't pick up with your hands in a furnace or on a roof. Front Desk answers the calls you choose, such as after-hours, overflow, or unanswered, and turns each one into a clear summary your team can act on.
- Homeowner:
Our furnace stopped overnight. Do you service Blue Mountains?
- billbill:
Yes. I can collect a few details now and have the team follow up first thing.
Front DeskAvailable now
The problem
A missed call is often a job someone else gets.
Homeowners with an urgent problem call the next number when nobody answers. Voicemail rarely gets returned fast enough.
What you get
Everything handled for you
Answers the calls you choose
Start with after-hours or unanswered calls. You decide what's forwarded and when.
Collects the right details
Name, address, the problem, urgency, and preferred times, based on the questions your business actually asks.
Routes by your rules
Emergencies go to the on-call tech. Routine requests wait for the office. Spam and sales calls get screened out.
Leaves a clear record
Every call becomes a written summary with the caller's details, so nothing lives only in someone's memory.
How it works
Three simple steps
Step 1
Set your rules
Hours, service area, what counts as urgent, and who gets what.
Step 2
Forward selected calls
Keep your number. Forward unanswered or after-hours calls to billbill.
Step 3
Get summaries
Each call arrives as a structured summary, routed to the right person.
Questions
Do I need a new phone number?
No. Start by forwarding after-hours or unanswered calls from your existing number. Nothing on your trucks, signs, or Google listing needs to change.
What about text messages to my number?
Call forwarding only covers calls. If you later want calls and texts managed together, we can help migrate the same number.
Let's put Front Desk to work.
Tell us about your business. We'll walk you through the setup, pricing, and how we'll manage it for you.